Sveiki, ar galite paaiskinti schema kaip dirba call center, jeigu jis aptarnauja ne tik vietinius bet ir uzsieni? as isivaizduoju toki shema, o kaip is tikruju? Some in LT is calling for Lithuanian service > City telephone exchange > E1 > PBX Vilnius Call center > E1/IP converting > Requesting server what to do > forwarding call to local operator over local Ethernet > local operator answers Some in LT is calling for Not-Lithuanian service > City telephone exchange > E1 > PBX Klaipeda Call center > E1/IP converting > Requesting server what to do > sending call over internet to some main gateway in europe using lease line > E1/IP converting for example in Moscow Call center > Requesting server what to do > forwarding call to local operator over local Ethernet > local operator answers __________ Information from ESET NOD32 Antivirus, version of virus signature database 4402 (20090907) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com