Tema: Re: Amazon
Autorius: mumumčik zergatronas
Data: 2009-11-27 18:44:34
gavau atsakyma kazkur per 20 min nuo uzklausimo.. :)

trumpai: parase, kad uzdejo antra item'a siuntimui.. nes jau turejo ateit.
jei pirmas ateis, o antras dar neissius - tai antra tureciau 
nucancelint, bet jei jau bus issiustas, tai liks man "with compliments"..



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Thank you for contacting Amazon.co.uk and for bringing this to our attention.

In addition to a wide selection of items, one of our aims at Amazon.co.uk is to provide a convenient and efficient service; in this case, we have not met that standard. Please accept our sincere apologies.

It does appear that something may have gone awry with the delivery of your order #xxxxxxx - the package should have reached you by now.

I have placed a new order #yyyyyyyyyyyyyyyyyyy for the same item to be sent to the same delivery address:

To view the estimated delivery date of your order, please visit Your Account from our home page: 

http://www.amazon.co.uk/your-account

If the original package should arrive before the replacement has been dispatched, please cancel your replacement order via the "Cancel items or orders" link under the "Where's My Stuff" section of Your Account.

If the original package should arrive afterwards, please keep the item with our compliments, as the cost of return of the package is prohibitively expensive in this case. Perhaps you would like to donate it to a charity in your area if you feel it would be appropriate to do so.

In relation to your query on tracking numbers; unfortunately not all of our carriers provide us with tracking numbers. Currently, we do not have the ability to assign certain carriers to a specific customer or address but will continue working with all of our carriers to drive improvements for our customers.

We apologise for any inconvenience this has caused you. Thank you for shopping at Amazon.co.uk.

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