<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META content="text/html; charset=iso-8859-1" http-equiv=Content-Type> <META name=GENERATOR content="MSHTML 8.00.6001.19222"> <STYLE></STYLE> </HEAD><FONT face=Arial><FONT size=2> <BODY> <DIV><PRE><FONT size=4>Computer Problem Report Form 1. Describe your problem. 2. Now, describe the problem accurately. 3. Speculate wildly about the cause of the problem. _______________________________________ 4. Problem Severity: A. Minor____ B. Minor____ C. Minor____ D. Trivial_____ 5. Nature of the problem: A. Locked up _____ B. Frozen_____ C. Hung_____ D. Shot_____ 6. Is your computer plugged in? Yes____ No____ 7. Is it turned on? Yes____ No____ 8. Have you tried to fix it yourself? Yes____ No____ 9. Have you made it worse? Yes____ 10. Have you read the manual? Yes____ No____ 11. Are you sure you've read the manual? Yes____ No____ 12. Are you absolutely certain you've read the manual? No____ 13. Do you think you understood it? Yes____ No____ 14. If 'Yes" then why can't you fix the problem yourself? _________________________________ 15. How tall are you? Are you above this line? 16. What were you doing with your computer at the time the problem occurred? 17. If "nothing" explain why you were logged in. 18. Are you sure you aren't imagining the problem? Yes____ No____ 19. How does this problem make you feel? 20. Tell me about your childhood. 21. Do you have any independent witnesses to this problem? Yes____ No_____ 22. Can't you do something else instead of bothering me? Yes_____ _________________________________ </FONT></PRE></DIV></BODY></HTML></FONT></FONT>